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Reservation Cancellation Policy
All reservation changes or cancellations are subject to a $50 administration fee. Any cancellation within 7 days of the scheduled reservation is subject to a forfeit of up to 50% of the course fee. If you do not show up on the day of your scheduled reservation, you will forfeit the entire course fee.
If your course or part of your course is cancelled due to weather or other unforeseen events, the remainder of your deposit will be credited towards a future program or refunded to you.

Weather Policy
Part of what we teach with our winter programs is how to deal with adverse weather conditions, so we will go out in all but the most miserable conditions. On Mt Washington ascents, we will attempt the climb in all conditions, if weather or avalanche danger turns us back, that is all part of the mountaineering experience and there will be no refund or credit.

Rock climbing can be done in the rain, wet rock may affect the difficulty of what we do, but does not affect safety. Should the weather forecast be for rain all day, we give you the option of rescheduling your day or a taking a full refund. Should the forecast be for just a few showers, we like to go out and give it a go. Should you lose a portion of your day due to weather, we'll either refund you the prorated amount or credit it towards another day. A half day is considered to be any time out until noon, beyond noon is considered a full day.





Contact us for more info


 
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